ADALÉI is committed to combating the spread of COVID-19 and understand there can be concerns with receiving product into your home. To ensure your safety, we have implemented the following procedures into our workroom.
The ADALEI workroom and each area of cutting, sewing, ironing/steaming, and packaging station are cleaned DAILY (multiple times) with a 70% solution of alcohol. We do not use Clorox wipes to avoid any unnecessary chemicals that could attach to the fabrics. When changing between stations a non toxic hand sanitizer from US brand Puracy is used to ensure no pathogens are being transferred in the workroom. The workroom is thoroughly heat steamed each weekend.
Yes. Masks are worn in the workroom.
PPE masks (Burlington covers and Carolina Cone) are washed in detergent and hot water.
Silk masks and clothing/accessories are thoroughly steamed with high heat.
Our PPE products that are worn on the face are not returnable due to the high risk of spreading COVID-19.
The collection pieces (clothing) are held for 5 days upon return and then thoroughly heat steamed prior to being returned to the rack.